Terms & Conditions

Delivery Policy

After ordering online, you will receive an email confirmation from us containing your order details. We will normally confirm receipt of your order within 24HRS of ordering. We will attempt to send your goods via courier within two working days; however if goods are unavailable delivery will take a little longer. If you wish to query a delivery please contact us at hello@stellastore.com.au.

Refund & Returns Policy

We are a vintage clothing store, which means the vast majority of the products we sell are in second hand condition. We endeavour to declare any distinct product faults (such as holes or marks), however it is safe to assume that most items will contain signs of general wash and wear.

We do not provide refunds unless there is noticeable damage not stated or visible upon purchase.

If you wish to enquire further about the condition of a specific item prior to purchasing, please contact us via email at hello@stellastore.com.au.

This refund policy does not apply to goods which have been worn or used, damaged after delivery, or if any attempt has been made to alter the product or if they have been dropped or broken.

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